Business Communication Essentials

Business Communication Essentials

Category: English
Sub Category: Writing
Product Code:

$59.95 each

Pearson Canada
ISBN: 9780132230537

Integrating all elements of effective business communication, this all-in-one package blends information with technology, presented in an engaging multimedia environment. Numerous real-world examples and document critiques provide the means for learning grammar and business communication mechanics more effectively than any other book on the market today. After an informative introduction that describes the foundations of business communications, this book covers such topics as: the three-step writing process (planning, writing, and completing business messages); brief business correspondence (letters, memos, e-mails, and instant messages); business reports and proposals; and employment messages. Comprehensive appendices for format and layout of documents and a handbook of grammar, mechanics, and usage round out this book. A must-have reference book for anyone in a professional business office, this resource is also an excellent primer for those just entering the job market.

  • Description


1. Understanding Business Communication in Today's Workplace
2. Communicating in Teams
3. Planning Business Messages
4. Writing Business Messages
5. Completing Business Messages
6. Working with Memos, Email, Letters, and Instant Messages
7. Writing Routine Messages
8. Writing Bad-News Messages
9. Writing Persuasive Messages
10. Understanding and Planning Business Reports and Proposals
11. Writing and Completing Business Reports and Proposals
12. Planning, Writing, and Delivering Oral Presentations
13. Searching for Employment and Preparing Employment Messages
14. Interviewing for Employment and Following Up

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